Most people have experienced a verbal assault by someone else, either in person, by phone or by electronic means. This week I specifically talk about the full frontal assault in person.
This week’s podcast is about churches and their relationships with their community.
Most likely you have had the “come to my office” summons that ends with you packing up your things and heading out the door. It is a life changing event and one I hope you never have to experience. I would suggest that it is proactive of you to plan ahead and be prepared to deal with such an event. Click here to hear this week’s podcast.
When it comes to customer service and experiences, our expectations often drive how we perceive our interaction with a business, government and even churches. This week I discuss the topic in some detail. As always, I welcome your comments and suggestions.
This week we talk about gaslighting. It’s not a talk about gas light fixtures but a method people use to undermine others. Click here to listen.
My newest podcast is now available. Click here to listen.
This week I discuss the matter of triangulation. It is everywhere. You might even be a trianglulator or suffer by one. This is an important factor for any leader or pastor. Let me know what you think? Click here to get started.