When it comes to customer service and experiences, our expectations often drive how we perceive our interaction with a business, government and even churches. This week I discuss the topic in some detail. As always, I welcome your comments and suggestions.
This week we talk about gaslighting. It’s not a talk about gas light fixtures but a method people use to undermine others. Click here to listen.
My newest podcast is now available. Click here to listen.
This week I discuss the matter of triangulation. It is everywhere. You might even be a trianglulator or suffer by one. This is an important factor for any leader or pastor. Let me know what you think? Click here to get started.